Visit our store

Since HICKEYS first opened for business in 1935, our store has grown into an iconic sports & outdoors retail destination.
You can check out our full range of gear by visiting us in the Eastern Bay of Plenty coastal town of Opotiki or contact us :

info@hickeys.co.nz
07 315 6238

Hickeys

Shipping

Getting your purchase delivered to you as soon as possible is a top priority for us. Wherever possible, your parcel will be despatched from our store Monday to Friday within 24 hours of receiving your order using the most efficient courier available at the time.

  • Orders will be despatched only to a physical address within New Zealand. We do not ship to Post Boxes or to overseas addresses;
  • All deliveries are sent "signature required” to guarantee secure delivery;
  • If no one is present at the address to sign for the parcel, a delivery card will be left by the courier with information as to the location of your parcel and arrangements for pick-up;
  • You may find it more convenient to have your parcel delivered to your work address; there is provision at checkout to enter whatever delivery address you wish;
  • If your parcel is damaged or opened on arrival, or you have any other concerns, please do not accept by signature until you have checked the contents before the courier leaves. The delivery becomes your responsibility once you have applied your signature;
  • Please ensure that you enter the correct delivery details including the four-digit postal code at Checkout. We cannot be held responsible for lost, damaged or stolen goods delivered to the incorrect address or any other costs incurred therein;
  • You may ‘track and trace” your parcel at any time after your order has been despatched from our store by going through courier website. www.courierpost/track/track-and-trace/ or www.fastway.co.nz/8Track.Trace.html
  • Please contact us by email or phone if you have any concerns regarding your order or the where-a-bouts of your parcel;
  • Depending on where you live and the ‘stock status” of your order, you can expect delivery within 2 – 5 working days.
  • For rural delivery, add at least another day; extra fee applies.
  • Shipping charges fall into one of three categories:
    1. Standard = Courier bag size up to 250mm x 325mm
    2. Medium = Maximum weight 25kg
    3. Bulk = large or heavy items (chilly bins, tents, bikes, etc)
  • Shipping Rates for each category are shown at checkout and may change from time to time.